gbajji Privacy
Policy

Your personal data belongs to you. gbajji collects only what's necessary, uses it only for the purposes described here, and never sells it to anyone. This policy explains exactly what we do with your information — in plain language.

Last Updated: 1 June 2025 Create Free Account
Our Privacy Commitments
We never sell your personal data to third parties
Bank-grade encryption on all data and transactions
You can request, correct, or delete your data anytime
Data shared only with verified payment and compliance partners
Regular independent security audits of all systems
You can opt out of marketing communications at any time

Six Ways gbajji Keeps Your Data Safe

Privacy at gbajji isn't a checkbox — it's built into how the platform works. Here's what that looks like in practice for every player on gbajji.

End-to-End Encryption

Every piece of data you send to gbajji — from your registration details to your payment information — is encrypted using TLS 1.3. Your data is unreadable to anyone intercepting it in transit. gbajji uses the same encryption standard as major banks.

Minimal Data Collection

gbajji only collects the data it actually needs — your name, contact number, date of birth, and payment details. We don't ask for information we don't use. If a data field isn't necessary for your account or a legal requirement, it simply isn't collected.

No Data Selling

gbajji does not sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. Your information is used solely to operate your account, process payments, and comply with legal obligations. Full stop.

Identity Verification Security

When gbajji verifies your identity, your ID documents are processed by a certified verification partner and deleted from their systems within 30 days of verification completion. gbajji retains only the verification result, not a copy of your documents.

Marketing Opt-Out

Every marketing email or SMS from gbajji includes a one-click unsubscribe option. You can also manage your communication preferences directly from your account settings at any time. Opting out of marketing does not affect your ability to use gbajji.

Regular Security Audits

gbajji's data infrastructure is reviewed by independent security specialists on a regular basis. Any vulnerabilities identified are addressed within 48 hours. gbajji also runs an internal data protection review every quarter to ensure ongoing compliance.

01 Who We Are

gbajji operates the online gaming and sports betting platform available at gbajji.vip and through the gbajji mobile app. For the purposes of this Privacy Policy, gbajji is the data controller responsible for the personal information you provide when using our services.

This Privacy Policy applies to all gbajji services — the website, the mobile app, customer support interactions, and any other touchpoint where gbajji collects personal data from you. By registering an account or using gbajji in any way, you acknowledge that you have read and understood this policy.

Scope: This policy covers personal data collected from players based in Bangladesh and other permitted jurisdictions. If you access gbajji from a region with specific local data protection laws, those laws apply in addition to this policy where they provide greater protection.

02 Data We Collect

gbajji collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from third-party partners such as payment processors and identity verification services.

Category Data Collected When Collected
Account Data Full name, date of birth, mobile number, email address At registration
Identity Data Government-issued ID type and number, verification result Before first withdrawal
Financial Data bKash / Nagad / Rocket account number, transaction history On deposit or withdrawal
Usage Data Games played, bets placed, session duration, login timestamps During platform use
Device Data IP address, device type, browser, operating system On each session
Communications Support chat logs, email correspondence When you contact gbajji

gbajji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for identity verification.

03 How We Use Your Data

gbajji uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account management: Creating, maintaining, and securing your gbajji account.
  • Transaction processing: Handling deposits, withdrawals, and bonus credits accurately and securely.
  • Identity verification: Confirming your age and identity as required by our licensing obligations.
  • Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and abuse of the platform.
  • Customer support: Responding to your queries, complaints, and account requests.
  • Responsible gaming: Monitoring for signs of problem gambling and applying player protection tools where appropriate.
  • Platform improvement: Analysing usage patterns to improve gbajji's games, features, and user experience.
  • Marketing communications: Sending you relevant promotions and offers — only if you have opted in or not opted out.
  • Legal compliance: Meeting our obligations under applicable gaming, financial, and data protection regulations.

Automated decision-making: gbajji uses automated systems to detect fraud and unusual account activity. If an automated decision significantly affects your account — such as a temporary suspension — you have the right to request a human review. Contact [email protected] to exercise this right.

04 Legal Basis for Processing

gbajji processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract performance: Processing necessary to provide the gbajji service you signed up for, including account management and payment processing.
  • Legal obligation: Processing required to comply with gaming regulations, anti-money laundering laws, and tax reporting requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and service improvement — where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications, where you have given explicit consent. You may withdraw this consent at any time.

Where gbajji relies on legitimate interests as the legal basis, we have assessed that our interests do not override your fundamental rights and freedoms. If you would like more information about this assessment for any specific processing activity, contact [email protected].

05 Data Sharing

gbajji does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to protect it to the same standard as gbajji.

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They are not permitted to use this data for any other purpose.
  • Identity verification partners: A certified KYC provider processes your identity documents to confirm your age and identity. Document copies are deleted within 30 days of verification.
  • Regulatory authorities: gbajji is legally required to share certain data with gaming regulators and financial intelligence units upon request. We cannot refuse these requests.
  • Fraud prevention services: gbajji shares limited data with industry fraud prevention networks to protect all players from bad actors.
  • Technology providers: Hosting, analytics, and customer support software providers may process data on gbajji's behalf under strict data processing agreements.

International transfers: Some of gbajji's technology partners are based outside Bangladesh. Where data is transferred internationally, gbajji ensures appropriate safeguards are in place, including standard contractual clauses and data processing agreements that meet applicable legal standards.

06 Cookies & Tracking

gbajji uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. Here's a breakdown of the cookies gbajji uses:

  • Essential cookies: Required for the platform to function. These cannot be disabled. They handle session management, security tokens, and login state.
  • Functional cookies: Remember your language preference, display settings, and other personalisation choices.
  • Analytics cookies: Help gbajji understand which pages and features are most used, so we can prioritise improvements. Data is aggregated and anonymised.
  • Marketing cookies: Used only if you have consented to receive personalised promotions. You can withdraw consent at any time via your account settings.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using gbajji, but some features may work less smoothly. gbajji does not use third-party advertising cookies or share cookie data with ad networks.

07 Data Retention

gbajji retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. The table below summarises our standard retention periods:

Data Type Retention Period Reason
Account data Duration of account + 5 years Legal and regulatory obligation
Transaction records 7 years from transaction date Financial regulation compliance
Identity documents 30 days post-verification Minimisation — result retained only
Support communications 3 years from last interaction Dispute resolution
Usage and session data 13 months rolling Platform improvement and fraud detection
Marketing preferences Until opt-out + 1 year Proof of consent management

When data reaches the end of its retention period, gbajji securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical analysis, as it can no longer be linked to any individual.

08 Your Rights

As a gbajji player, you have the following rights over your personal data. gbajji will respond to all valid requests within 30 days. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request".

Right to Access Request a copy of all personal data gbajji holds about you.
Right to Rectification Ask gbajji to correct any inaccurate or incomplete data.
Right to Erasure Request deletion of your data, subject to legal retention requirements.
Right to Restriction Ask gbajji to limit how your data is processed in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests or for marketing.

Please note: Some rights are subject to limitations where gbajji has a legal obligation to retain data — for example, transaction records required by financial regulations. gbajji will always explain clearly if a request cannot be fulfilled in full and why.

09 Data Security

gbajji takes the security of your personal data seriously. We implement a layered security approach that covers both technical and organisational measures to protect your information from unauthorised access, loss, or disclosure.

  • TLS 1.3 encryption on all data transmitted between your device and gbajji's servers.
  • AES-256 encryption for all sensitive data stored in gbajji's databases.
  • Two-factor authentication available for all gbajji accounts and mandatory for staff accessing player data.
  • Access controls: gbajji staff can only access player data on a strict need-to-know basis, with all access logged and audited.
  • Penetration testing conducted by independent security specialists at least twice per year.
  • Incident response plan: In the event of a data breach, gbajji will notify affected players within 72 hours and take immediate steps to contain the breach.

While gbajji takes every reasonable precaution, no system is completely immune to security risks. You can help protect your account by using a strong, unique password and enabling two-factor authentication in your gbajji account settings.

10 Children's Privacy

gbajji's services are strictly for adults aged 18 and over. gbajji does not knowingly collect personal data from anyone under the age of 18. Age verification is performed at registration and again before the first withdrawal is processed.

If gbajji discovers that an account has been created by or on behalf of a person under 18, the account will be suspended immediately, all funds held pending investigation, and the personal data of the minor deleted as soon as legally permissible.

If you believe a minor has registered on gbajji, please contact [email protected] immediately. gbajji will investigate and act within 24 hours of receiving a credible report.

11 Policy Updates

gbajji may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email and display a prominent notice on the gbajji platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Your continued use of gbajji after the effective date of any update constitutes acceptance of the revised policy.

If you disagree with any changes to this policy, you may close your gbajji account before the changes take effect. Your real-money balance will be returned to your registered payment method within 3 business days.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how gbajji handles your personal information, please get in touch. gbajji's support team is available 24 hours a day, 7 days a week.

Privacy & Data Requests
Live Chat
Available 24/7 inside your gbajji account
Help Centre
Browse common questions in the FAQ
Your Data, Your Control

Play on gbajji with Confidence

Your privacy is protected from the moment you register. Join hundreds of thousands of Bangladeshi players who trust gbajji for secure, fair, and transparent gaming.